[p4dti-discussion] P4DTI-3042 error code

[Nick Barnes]

At 2007-09-11 00:17:57+0000, "Hamid Ghassemi" writes:
> I am getting the following error message when I try to launch p4dti,
> 
> Traceback (most recent call last):
>   File "run.py", line 20, in ?
>     from init import r
>   File "/opt/p4dti/init.py", line 135, in ?
>     config = configure_module.configuration(config)
>   File "/opt/p4dti/configure_bugzilla.py", line 535, in configuration
>     check_bugzilla_directory(config)
>   File "/opt/p4dti/configure_bugzilla.py", line 368, in
> check_bugzilla_directory
>     raise error, catalog.msg(304)
> Bugzilla configuration error: (P4DTI-3042)  Configuration parameter
> 'bugzilla_directory' does not name a directory containing a
> mail-processing script.
> 
> The location of our bugzilla installation is /home/bugtracker/bugzilla
> and it is correctly entered in config.py as;
> 
> bugzilla_directory = "/home/bugtracker/bugzilla"
> 
> I did check configure_bugzilla.py and I believe the file it is looking
> for is contrib/sendbugmail.pl.
> 
> I am running bugzilla on a redhat 4.0.
> 
> Any ideas?

What version of Bugzilla are you running?  This could be a permissions
problem: the P4DTI checks whether it can run the sendbugmail.pl
script; if it has insufficient permissions then you will see this
failure.  You might need to add the P4DTI user to the group which owns
that script.

What are the permissions on that script?  What is its user/group
ownership?

Nick Barnes
P4DTI Project
Ravenbrook Limited